Privacy Policy

Effective Date: 7/31/2025

At Top Tier Rydez, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you engage with our services or submit information through our website.

What Information We Collect

When you fill out our rental inquiry form or contact us, we may collect:

Your name
Phone number
Email address
City & State
Uploaded documents (e.g., driver’s license, rideshare screenshots)

How We Use Your Information

We use your information to:

Respond to rental inquiries
Send vehicle availability updates and reminders
Process and manage rental agreements
Communicate with you via SMS or email
Provide customer service and support

SMS Communications

By entering your phone number and checking the opt-in box on our rental form, you consent to receive SMS messages from Top Tier Rydez. These may include rental confirmations, availability updates, reminders, and customer service replies.

Message and data rates may apply.
You can opt out at any time by replying STOP.
For support, reply HELP or call us at (508) 841-3256.
Data Protection

Your information is stored securely and only accessed by authorized personnel. We do not sell, trade, or share your personal information with outside parties without your consent.

Third-Party Services

We may use third-party platforms (e.g., form processors, SMS platforms, CRM tools) to manage our services. These providers are obligated to maintain the confidentiality and security of your data.

Updates to This Policy

We may update this Privacy Policy from time to time. When we do, the revised version will be posted on this page with an updated effective date.

Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, contact us at:

[email protected]  
📞 (508) 841-3256